FAQ
Fair questions. Straight answers.
What do you actually do to my emails?
A bit of magic before each send that helps Gmail see your campaign as a real conversation rather than a flyer. It changes nothing your readers see and nothing in your templates.
Does it work with Outlook and Yahoo too?
Yes. We check placement across Gmail, Outlook and Yahoo seed inboxes on every send. Gmail is where the Promotions tab lives, so that is where you will notice the biggest jump.
Do I need to change my sending domain or DNS?
No. You keep sending from your platform exactly as you do now. Connect once and we take it from there.
How does the guarantee work?
If a protected campaign lands in Promotions, that month is free. The credit shows up on your next bill on its own. No forms to fill in.
What happens if I want to leave before 12 months?
You can. There is a fee for leaving early, and it is spelled out in our terms so there are no surprises.
How is extra revenue calculated?
We compare each protected campaign with your own 90 day baseline from before Mayel, using the revenue your platform already reports. Nothing estimated, nothing padded.
Still wondering something?
Email hello@mayel.io. A human replies, usually within the hour.
Or just try it free